Core And Generic Competencies
| No | Kode Unit | Judul Unit |
|---|---|---|
| 1. | PAR.HT-CR.001.02 / D1.HOT.CL1.01 | Bekerjasama secara efektif dengan kolega dan pelanggan / Work effectively with customers and colleagues |
| 2. | PAR.HT-CR.002.02 / D1.HOT.CL1.02 | Bekerja dalam lingkungan sosial yang berbeda Work in a socially diverse environment |
| 3. | PAR.HT-CR.003.02 / D1.HOT.CL1.03 | Menerapkan prosedur kesehatan, keselamatan dan keamanan kerja / Implement occupational health and safety procedures |
| 4. | PAR.HT-FO.005.02 / D1.HOT.CL1.05 | Melakukan prosedur Administrasi / Perform clerical procedures |
| 5. | PAR.HT-CT.001.02 / D1.HOT.CL1.06 | Mencari dan mendapatkan data komputer / Access and retrieve computer-based data |
| 6. | PAR.HT-FO.006.02 / D1.HOT.CL1.07 | Berkomunikasi secara efektif melalui telepon / Communicate effectively on the telephone |
| 7. | PAR.HT-CR.004.02 / D1.HOT.CL1.08 | Memelihara pengetahuan industri perhotelan / Maintain hospitality industry knowledge |
| 8. | PAR.HT-CS.002.02 / D1.HOT.CL1.10 | Mempromosikan produk dan jasa kepada pelanggan / Promote products and services to customer |
| 9. | PAR.HT-HS.003.02 / D1.HOT.CL1.12 | Melakukan prosedur dasar pertolongan pertama / Perform basic First Aid Procedures |
| 10. | PAR.HT-CR.013.02 / D1.HOT.CL1.13 | Melaksanakan tugas perlindungan anak yang relevan dengan industri pariwisata / Perform child protection duties relevant to the tourism industry |
| 11. | PAR.HT-LD.004.02 / D1.HSS.CL4.01 | Membangun dan memelihara tempat kerja yang aman / Establish and maintain a safe and secure workplace |
| 12. | PAR.UJ03.005.01 / D1.LAN.CL1.01 | Membangun dan memelihara tempat kerja yang aman / Establish and maintain a safe and secure workplace |
Functional Competencies
| No | Kode Unit | Judul Unit |
|---|---|---|
| 1. | PAR.HT02.017.01 / D1.HFO.CL2.01 | Menerima dan memproses reservasi / Receive and process reservations |
| 2. | PAR.HT-FO.004.02 / D1.HFO.CL2.04 | Memelihara catatan keuangan tamu / Maintain guests' financial records |
| 3. | PAR.HT-FO.007.02 / D1.HFO.CL2.07 | Menyediakan layanan bell boy/porter Provide Bell Boy / Porter services |
| 4. | PAR.HT-HS.001.02 / D1.HOT.CL1.04 | Mengikuti prosedur kebersihan tempat kerja / Comply with workplace hygiene procedure |
| 5. | PAR.HT-CS.003.02 / D1.HOT.CL1.11 | Menangani dan menyelesaikan situasi konflik / Manage and resolve conflict situation |
| 6. | PAR.HT02.046.01 / D1.HSS.CL4.09 | Menyediakan fasilitas kehilangan dan penemuan barang / Provide a lost and found facility |
| 7. | D1.HFO.CL2.02 | Mengoperasikan sistem reservasi komputer / Operate a computerised reservation system |
| 8. | D1.HFO.CL2.11 | Menyediakan informasi layanan hotel / Provide information about in-house services |
| 9. | PAR.HT-CS.001.02 / D1.HSM.CL5.04 | Meningkatkan dan memperbarui pengetahuan lokal / Develop and update local knowledge |
| 10. | PAR.HT02.053.01 / D1.HSM.CL5.05 | Menyiapkan dan membuat presentasi / Prepare and deliver a presentation |
Core And Generic Competencies
| No | Kode Unit | Judul Unit |
|---|---|---|
| 1. | PAR.HT-CR.001.02 / D1.HOT.CL1.01 | Bekerjasama secara efektif dengan kolega dan pelanggan / Work effectively with customers and colleagues |
| 2. | PAR.HT-CR.002.02 / D1.HOT.CL1.02 | Bekerja dalam lingkungan sosial yang berbeda Work in a socially diverse environment |
| 3. | PAR.HT-CR.003.02 / D1.HOT.CL1.03 | Menerapkan prosedur kesehatan, keselamatan dan keamanan kerja / Implement occupational health and safety procedures |
| 4. | PAR.HT-FO.005.02 / D1.HOT.CL1.05 | Melakukan prosedur Administrasi / Perform clerical procedures |
| 5. | PAR.HT-CS.002.02 / D1.HOT.CL1.10 | Mempromosikan produk dan jasa kepada pelanggan / Promote products and services to customers |
| 6. | PAR.HT-CS.003.02 / D1.HOT.CL1.11 | Menangani dan menyelesaikan situasi konflik / Manage and resolve conflict situations |
| 7. | PAR.HT-HS.003.02 / D1.HOT.CL1.12 | Melakukan prosedur dasar pertolongan pertama / Perform basic First Aid procedures |
| 8. | PAR.HT-CR.004.02 / D1.HOT.CL.13 | Melaksanakan tugas perlindungan anak yang relevan dengan industri pariwisata / Perform child protection duties relevant to the tourism industry |
| 9. | PAR.UJ03.005.01 / D1.LAN.CL1.01 | Berkomunikasi dalam bahasa inggris pada tingkat operasional dasar / Speak English at a basic operational level |
Functional Competencies
| No | Kode Unit | Judul Unit |
|---|---|---|
| 1. | PAR.HT-HK.001.02 / D1.HHK.CL3.01 | Menyediakan jasa tatagraha untuk tamu / Provide housekeeping service to guests |
| 2. | PAR.HT-CR.002.02 / D1.HOT.CL1.02 | Membersihkan lokasi/area dan peralatan / Clean public areas, facilities and equipment |
| 3. | PAR.HT-CR.003.02 / D1.HOT.CL1.03 | Membersihkan dan menyiapkan kamar untuk tamu / Clean and prepare room for in-coming guests |
| 4. | PAR.HT-HK.005.02 / D1.HHK.CL3.05 | Mencuci seprei dan pakaian tamu / Launder linen and guests' clothes |
| 5. | PAR.HT-HK.006.02 / D1.HHK.CL3.06 | Menyediakan jasa valet Provide valet service to guests |
| 6. | PAR.UJ03.002.01 / D1.HHK.CL3.07 | Membersihkan tempat dan peralatan kerja / Clean and maintain industrial work area and equipment |
| 7. | PAR.HT02.050.01 / D1.HSM.CL5.04 | Meningkatkan dan memperbaharui pengetahuan lokal / Develop and update local knowledge |
| 8. | PAR.HT02.053.01 / D1.HSM.CL5.05 | Menyiapkan dan membuat presentasi / Prepare and deliver a presentation |
| 9. | PAR HT.CR.002.02 / D1.HOT.CL1.02 | Bekerjasama dalam lingkungan sosial yang berbeda / Work in socially diverse environment |
| 10. | PAR.HT.CS.003.02 / D1.HOT.CL1.11 | Menangani dan menyelesaikan konflik Manage and resolve conflict situation |
